State Farm® Insurance Agent Dan Dougherty
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vikas Reddy
October 29, 2024
1
out of
5
rating by Vikas Reddy
"This agency folks have no clue what to do, all they do is read some emails and keep asking me to call corporate office or call them back next day but no progress. They are nice only when we purchase the quote and when I asked for a refund it never happened. My policy is closed in August 9, 2024 and still not received a refund. Dan who is the agent is never available in office he is always out or away from the office location. This is ridiculous and very frustrating."
We responded:
"Vikas, we apologize for any frustration you’ve experienced. Our team aims to provide prompt assistance, but certain processes—like refunds—must go through our corporate office, which can sometimes lead to delays. We understand how inconvenient this can be and are here to help ensure it’s resolved. Please reach out to us directly, and we’ll do everything we can to follow up and expedite your refund. Your satisfaction is very important to us, and we appreciate the chance to address your concerns."
Joan Beebe
October 8, 2024
5
out of
5
rating by Joan Beebe
"Dan was very pleasant and knowledgeable to work with. I appreciated his information to help us make an educated decision on what we needed. Such a pleasureable experience."
We responded:
"Thank you for sharing your positive insurance experience with us, Joan! —I'm sure it will help others looking for excellent insurance services as well! My team & I will always be there for you!"
Fred Eysaldt
September 12, 2024
5
out of
5
rating by Fred Eysaldt
"Experienced a conflict with policy payment fees that originated in the National Office. Client staff within Dan Dougherty's local office worked tirelessly to resolve the problem. I have and will continue to recommend Dan Dougherty as an agent that provides positive client services."
We responded:
"Thank you so much for the awesome insurance review and recommendation, Fred! Your support means the world to us!"
Nourddeen Elyazji
July 8, 2024
1
out of
5
rating by Nourddeen Elyazji
"he didnt send me my documents, he dont respond to emails, and he got my name wrong. terrible experience 0 starts"
We responded:
"Hello, Nourddeen. I apologize for your poor experience. Our goal is to always meet or exceed customer expectations. I'll be reaching out to see if there is a convenient time to discuss the situation. Sincerely, Dan "
Wanda Shapiro
May 24, 2024
5
out of
5
rating by Wanda Shapiro
"Everyone in this office goes the extra mile ! ! !"
We responded:
"Wanda, thank you for the amazing review! "
Keri Marotta
May 13, 2024
5
out of
5
rating by Keri Marotta
"Great experience with everyone at this office, always communicated and checked in. Highly recommend for car insurance!"
We responded:
"Keri, thank you for the wonderful review! I am glad we could help with your car insurance! "
Mark “Wolfie” Wolf
March 9, 2024
5
out of
5
rating by Mark “Wolfie” Wolf
"Auto insurance is going up about 20 to 30% over the last two years. I was shopping aroand and ended up talking to Sean Doughty at State Farm .He was first and foremost patient he was knowledgeable and explain the policies to me and the bottom line I have the same or better coverage for what I was paying 3 years ago."
We responded:
"Mark, thank you so much for such a thoughtful review! I am so happy Sean was so helpful and patient! "
Jason Pletcher
March 7, 2024
5
out of
5
rating by Jason Pletcher
"Sean was extremely helpful at not only helping me and my wife find an amazing price for our insurance but also helping resolve any issues we had. Amazing price and excellent experience."
We responded:
"Jason, thank you for the great review! I am so happy Sean was able to help you and your wife with your insurance! "
victoria mesa
January 15, 2024
5
out of
5
rating by victoria mesa
"Wonderful and would recommend very highly."
We responded:
"Thanks, Victoria! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Mahmoud Abdeldayem
January 9, 2024
5
out of
5
rating by Mahmoud Abdeldayem
"Sean was professional with setting up my policy, I got everything done quickly , Also They office was very clean, and I would recommend them to anyone who is looking for auto insurance 🛺"
We responded:
"Thank you, Mahmoud, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Sean, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Heather Giordano
August 6, 2023
1
out of
5
rating by Heather Giordano
"I called this office after I learned that my name was still listed on my brother’s insurance after over 5 years after requesting my name be removed. The representative made me aware that my brother was still paying for renters insurance on an apartment I haven’t lived at in over 6 years. The rep was able to confirm that my brother had a conversation with their office about removing my name from his policy, but that there was no documentation showing that he specifically requested to remove the renters insurance— so my brother has unknowingly been paying for a renters policy on an apartment that we’ve vacated over 6 years ago…. That’s over $1,000. With his request to remove my NAME, all policies linked to my name should have been removed. Very disappointed in their lack of attentiveness"
We responded:
"Hi, Heather. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
Elaine Davis
August 2, 2023
5
out of
5
rating by Elaine Davis
"Got there early and was done early too. Very nice and professional people who work there."
We responded:
"Thank you so much for the positive review, Elaine! We truly appreciate you!"
Caitlin Britwum
August 1, 2023
5
out of
5
rating by Caitlin Britwum
"The office was prompt in their responses and had a quote to us very quickly. Devin was incredibly helpful as we worked to add our new home onto our policy and ensured that we were able to utilize every discount available to us while also explaining the various coverage options."
We responded:
"Hi, Caitlin! Thank you for the praise for Devin! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Taylor Adams
June 22, 2023
5
out of
5
rating by Taylor Adams
"Dan Dougherty’s agency is the best. Everyone there is extremely helpful and are there for you when life doesn’t go to plan. Sean helped me with my insurance, he provided the best service I’ve ever had with an insurance agent. The rest of the team is really great too. I would recommend this agency to anyone who is looking for insurance and want people who care about you and your family."
We responded:
"Hi, Taylor! Thank you for the recognition for Sean! He is a valuable part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your coverage needs. And… thank you for being the BEST part of our State Farm office in Wilmington, DE!"
Anne Marie Donahue
June 20, 2023
5
out of
5
rating by Anne Marie Donahue
"Sean Dougherty provides great customer service. He answers my questions quickly and resolves any issues I have. It's nice to know you won't get any run around with your insurance when Sean Dougherty is handling your accounts!"
We responded:
"Thank you, Anne, for your positive feedback and for acknowledging the exceptional assistance provided by Sean. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Natalie Yanez
June 1, 2023
5
out of
5
rating by Natalie Yanez
"Great life/car insurance prices overall. Switching to State Farm was my best decision yet!"
We responded:
"Natalie, thank you! We appreciate your trust in us to take care of your life and auto insurance policies."
Kaila LaWarre
May 31, 2023
5
out of
5
rating by Kaila LaWarre
"Dan is an absolutely amazing agent and I love being able to work with him! He is highly responsive and genuinely cares about his clients and his team. His passion for the industry and his role in it shine through in everything he does."
We responded:
"Kaila, thank you for your kind comments! We appreciate you and the opportunity to help you with your insurance needs. Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Tonya Mcenaney
May 13, 2023
5
out of
5
rating by Tonya Mcenaney
"Very helpful and just great all the way around finding me all the discounts and all"
We responded:
"We love seeing reviews like this, Tonya! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Fran Swerida
April 22, 2023
1
out of
5
rating by Fran Swerida
"Very odd that this guy works in an entirely different and distant office from the agent we initially spoke with. Hmmmm did he acquire a new business policy at the expense of a fellow agent? How did he become aware of our request for coverage?"
We responded:
"Fran, thank you for bringing this to our attention. Our team is looking into it. Please reach out to us with any further questions or concerns."
Joseph Giannaras
April 5, 2023
5
out of
5
rating by Joseph Giannaras
"Steve was outstanding to work with and was always available to answer any and all questions I had. I have and will continue to refer Steve when the opportunity presents itself!"
We responded:
"We love seeing reviews like this, Joseph! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
William Dougherty
April 3, 2023
5
out of
5
rating by William Dougherty
"My family and I have our home, life, auto, investment and banking with Dan and the State Farm Team. Dan and Team are always helpful and friendly, especially Brian Cisrow. Two thumbs up for sure."
We responded:
"William, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Aida Rodriguez
March 17, 2023
5
out of
5
rating by Aida Rodriguez
"Brian was very informative. He went through each coverage in detail and suggested ways to save on my policy. The process to start my policy was quick and easy. I'm glad I switched."
We responded:
"Aida, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Humberto Cruz
March 9, 2023
5
out of
5
rating by Humberto Cruz
"Good"
We responded:
"Humberto, thank you! We appreciate your trust in us to take care of your insurance policies."
Vanessa Martinez
March 3, 2023
5
out of
5
rating by Vanessa Martinez
"I highly recommend Dan Dougherty at State Farm for his excellent service in helping me find a great deal on renter's insurance. He was knowledgeable, responsive, and went above and beyond to ensure I got the best policy for my needs. Thank you!"
We responded:
"Vanessa, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Michael Padovani
February 2, 2023
5
out of
5
rating by Michael Padovani
"Amazing experience at Dan Dougherty’s State Farm office with Devin Peterson. Stellar rates, excellent communication, and the perfect balance of professional and friendly."
We responded:
"Thank you for the wonderful review, Michael! Devin is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."